FAQ's

A list of commonly asked questions and answers to help you decide which option is best for you!

Frequently asked questions

Is there a difference between VIP ACCESS & 1:1 Online Coaching?


Yes! VIP is access to a workout database, 1:1 is personalized exercise & macro programing. VIP ACCESS is a monthly subscription that grants you access to an extensive workout database. Currently more than 175 workouts have been added and are continually being added every month. Great for individuals who don't want to get bored and continually want to get challenging workouts. 1:1 Online Coaching is a monthly subscription where you work along side myself into developing a completely custom workout program specific to you along with a custom macro ratio to help you reach your goals. Great for individuals who want to work with a coach to reach their goals as time efficiently as possible.




Can I intergrate with my apple watch or fitbit?


Yes! And you can do so much to do in the app, for starters:

  1. You can track your workouts, nutrition, and metrics
  2. You can record your progress photos
  3. You can access challenging workouts
  4. You can get access to Personal Trainers and advice in the app chat system
  5. So much more, (Try our 7 Day free trial to get a better feel)




Can I cancel my subscription?


Yes!

  1. Go to your navigation icon in the top corner.
  2. Go to 'Financials'.
  3. At the top go to 'Packages' at the top.
  4. You can then click the 3 dots next to the package to view then will allow you to cancel.
  5. Sorry to see you go, but we understand life happens!




What does my free trial come with?


After signing up for a free trial, you will need to create an account and fill out a couple forms. Once you've completed a questionnaire, you will get access to a limited collection of workouts to use for the next 7 days.

However, I may throw in a few bonus workouts for you to try out depending on your goals so that way you can get the most out of your free trial!




I forgot to download the app after making my account, is there a link?


Yes! You have to already have an account made first (If you don't, check out our 7 Day free trial to make one!) Once you have an account and want to download the app on your mobile device you can by choosing the following link that applys to you: Apple Users: Download Andround Users: Download Note: The app you are downloading is MyPTHub which is what ReZenercise is hosted on, rest assured that once you log in with your account via the app, it will change to the ReZenercise Branding!




Got a question not covered?


Still require further details and want to ask a specific question? Head to the bottom right of the page and open up the live chat feature! Submit your question there and we will get back to you as soon as possible! Thanks!




Do you provide any other servises such as in-person personal training?


Yes, I also provide in-person as well as virtual training (Facetime/Google Duo) however my time and resources are limited. I provide at-home in-person training (following CDC guidelines of course) and if you are in the northern virginia area this might work for you. For virtual training, it can be done anywhere and from any device, all you need is some room to exercise (enough space for exercises such as planks and lunges) and an available time.If you are intrested in any of these options and want to set up a consultation, feel free to contact me via this form here. Even if I personally can't train with you, I can refer you to a network of the best Peronal Trainer's in the state of Virginia. I gotchu ;-) I look forward to hearing from you!





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1:1 Online Coaching currently available while spots lasts!